We use cookies to give you the best possible experience on our website.
By using this website, you consent to the use of cookies in accordance with our
cookie policy.
We use cookies to give you the best possible experience on our website.
By using this website, you consent to the use of cookies in accordance with our
cookie policy.

Setting up your phone.

All you need to know about setting up your phone on iD.

What type of phone do you have?

Apple

Samsung

HTC

Huawei

Alcatel

Microsoft

Apple

Got yourself an iPhone?

Follow our handy steps below to ensure that you are surfing the web ASAP:

Data settings.

Just choose from one of the two options below and you’ll be up and running in no time:
Option one: (Handy tip: make sure you are on Wi-Fi!)
  1. All you have to do is text 'internet' to 1749. You will receive a message then with a link to the APN settings to install.
  2. Just enter your PIN code once you click on the link, if you don’t have one try 1234 or 0000.
  3. APN settings will be set up automatically. Now you’re good to go!
Option two:
Got yourself an iPhone? Follow our handy steps below to ensure that you are setup ASAP:

iPhone users on iOS 8:
  1. Insert SIM and wait until you get coverage on the iD network.
  2. Go to settings, click on cellular, make sure LTE is chosen in voice and data.
  3. Choose cellular data network.
  4. To set up your internet, beside APN insert ‘internet’.
  5. Go back to the previous menu and the settings will save. 
Woo hoo … may the internet be with you!
 

Personal hotspot.

Who doesn’t love to stream on the go? Just follow the handy steps below to hotspot on your iPhone:
 
  1. Insert SIM and wait until you get coverage on the iD network.
  2. Go to settings, click on cellular, make sure LTE is chosen in voice and data.
  3. Choose cellular data network.
  4. Scroll down to personal hotspot.
  5. Beside APN type ‘internet’.

And that’s it! You’re all up and running – full speed ahead!

As always if you need anything we are here with sound advice.

Chat to us on webchat

Call us on 1747 from an iD phone or 089 7001747.
 

Samsung

If you have a Samsung phone, follow our handy steps below to ensure that you are setup ASAP:

Samsung (Android) Users with newer models

Just choose from one of the two options below and you’ll be up and running in no time:
Option one: (Handy tip: make sure you are on Wi-Fi!)
  1. All you have to do is text 'internet' to 1749. You will receive a message then with a link to the APN settings to install.
  2. Just enter your PIN code once you click on the link, if you don’t have one try 1234 or 0000.
  3. APN settings will be set up automatically. You’re good to go!
Option two:
Within settings, find ‘mobile networks’, ‘Access Point Names’ and hit Add. Then follow the below steps to get yourself set up with Internet and MMS.

Data Settings 
  1. Name = ‘iD Internet’
  2. APN = ‘internet’
  3. MCC = 272
  4. MNC = 16
  5. APN type = ‘default’
  6. APN protocol = IPV4
  7. APN roaming protocol = IPv4
MMS Settings 
  1. Name = ‘iD MMS’
  2. APN = ‘MMS’
  3. MMSC = ‘http://mms/’
  4. MMS proxy = ’10.12.0.1’
  5. MMS port = ‘9028’
  6. MCC = ‘272’
  7. MNC = ‘16’
  8. APN type = ‘mms’
  9. APN protocol = ‘IPv4’
  10. APN roaming protocol = ‘IPv4’
And that’s it! You’re all up and running – full speed ahead!

As always if you need anything we are here with sound advice.

Chat to us on webchat

Call us on 1747 from an iD phone or 089 7001747.
 

Samsung (Android) Users with older model phones

Follow the below steps to get yourself set up with Internet and MMS.
Data settings
  1. Go to ‘Settings’
  2. Choose Wireless and networks or More... (depending on your version of Android)
  3. Go to Mobile Networks
  4. Select Access Point Names
  5. Tap the Menu button
  6. Select, ‘New APN’
    Enter the following data into the on-screen form, without changing any other settings;
    Name = ‘internet’
    APN = ‘internet’
    MCC = 272
    MNC = 16
    MMS Port - 8799
    APN type - If given a choice, select internet+mms, if the keyboard appears enter * (As a check, the image below shows blue text in the fields you should have completed)
  7. Tap the Menu button
  8. Tap Save
  9. Enable the newly-added APN by ensuring the line is ticked, or the radio button is lit by tapping on it
  10. Check the notification bar for 4G, H, 3G, E or G with up and down arrows beside it, which will indicate your connection is working
And that’s it! You’re all up and running – full speed ahead!

As always if you need anything we are here with sound advice.

Chat to us on webchat

Call us on 1747 from an iD phone or 089 7001747.
 

HTC

If you have a HTC phone, follow our handy steps below to ensure that you are setup ASAP:

Data settings

Just choose from one of the two options below and you’ll be up and running in no time:
Option one: (Handy tip: make sure you are on Wi-Fi!)
  1. All you have to do is text 'internet' to 1749. You will receive a message then with a link to the APN settings to install.
  2. Just enter your PIN code once you click on the link, if you don’t have one try 1234 or 0000.
  3. APN settings will be set up automatically. You’re good to go!
Option two:
  1. Go to settings on your phone.
  2. Choose mobile data.
  3. Choose Access Point Names.
  4. Choose new APN.
  5. Enter the following data into the onscreen form, without changing any other settings;
    Name = ‘internet’.
    APN = ‘internet’.
    APN type = ‘default’.
    Press ‘Save’ button.
  6. Make sure to tap the grey circle to enable the APN.
MMS settings
To setup your MMS, stay in the same settings section and choose new APN. Enter the following, again without changing any other settings:
  1. Name = ‘mms'
  2. APN = ‘mms’
  3. MMSC = ‘http://mms/’
  4. MMS proxy = ’10.12.0.1’
  5. MMS port = ‘9028’
  6. APN type = ‘mms’
  7. APN protocol = ‘IPv4’
  8. MCC = ‘272’
  9. MNC = ‘16’
  10. Press ‘Save’

And that’s it! You’re all up and running – full speed ahead!

As always if you need anything we are here with sound advice.

Chat to us on webchat

Call us on 1747 from an iD phone or 089 7001747.
 

Huawei

If you have a Huawei phone, follow our handy steps below to ensure that you are setup ASAP:

Data settings

If you have a Huaweii phone, follow our handy steps below to ensure that you are setup ASAP:
Option one: (Handy tip: make sure you are on Wi-Fi!)
  1. All you have to do is text 'internet' to 1749. You will receive a message then with a link to the APN settings to install.
  2. Just enter your PIN code once you click on the link, if you don’t have one try 1234 or 0000.
  3. APN settings will be set up automatically. You’re good to go!
Option two:
  1. Go to settings on your phone.
  2. Choose Mobile networks.
  3. Choose Access Point Names.
  4. Choose new APN.
  5. Enter the following data into the onscreen form, without changing any other settings;
    Name = ‘internet’.
    APN = ‘internet’.
    APN type = ‘default’.
    Press ‘Save’ button.
  6. Make sure to tap the grey circle to enable the APN.
MMS settings.
To setup your MMS, stay in the same settings section and choose new APN. Enter the following, again without changing any other settings:
  1. Name = ‘mms'
  2. APN = ‘mms’
  3. MMSC = ‘http://mms/’
  4. MMS proxy = ’10.12.0.1’
  5. MMS port = ‘9028’
  6. APN type = ‘mms’
  7. APN protocol = ‘IPv4’
  8. MCC = ‘272’
  9. MNC = ‘16’
  10. Press ‘Save’

And that’s it! You’re all up and running – full speed ahead!

As always if you need anything we are here with sound advice.

Chat to us on webchat.

Call us on 1747 from an iD phone or 089 7001747.
 

Alcatel

If you have an Alcatel phone, follow our handy steps below to ensure that you are setup ASAP:

Data settings

Just choose from one of the two options below and you’ll be up and running in no time:
Option one: (Handy tip: make sure you are on Wi-Fi!)
  1. All you have to do is text 'internet' to 1749. You will receive a message then with a link to the APN settings to install.
  2. Just enter your PIN code once you click on the link, if you don’t have one try 1234 or 0000.
  3. APN settings will be set up automatically. You’re good to go!
Option two:
  1. Go to settings on your phone.
  2. Choose Mobile networks.
  3. Choose Access Point Names.
  4. Choose new APN.
  5. Enter the following data into the onscreen form, without changing any other settings;
    Name = ‘internet’.
    APN = ‘internet’.
    APN type = ‘default’.
    Press ‘Save’ button.
  6. Make sure to tap the grey circle to enable the APN.
MMS settings.
To setup your MMS, stay in the same settings section and choose new APN. Enter the following, again without changing any other settings:
  1. Name = ‘mms'
  2. APN = ‘mms’
  3. MMSC = ‘http://mms/’
  4. MMS proxy = ’10.12.0.1’
  5. MMS port = ‘9028’
  6. APN type = ‘mms’
  7. APN protocol = ‘IPv4’
  8. MCC = ‘272’
  9. MNC = ‘16’
  10. Press ‘Save’

And that’s it! You’re all up and running – full speed ahead!

As always if you need anything we are here with sound advice.

Chat to us on webchat.

Call us on 1747 from an iD phone or 089 7001747.


Nokia / Microsoft

If you have a Nokia / Microsoft phone, follow our handy steps below to ensure that you are setup ASAP:

Just choose from one of the two options below and you’ll be up and running in no time:
Option one: (Handy tip: make sure you are on Wi-Fi!)
  1. All you have to do is text 'internet' to 1749. You will receive a message then with a link to the APN settings to install.
  2. Just enter your PIN code once you click on the link, if you don’t have one try 1234 or 0000.
  3. APN settings will be set up automatically. You’re good to go!
Option two:
  1. Insert SIM and wait until you get coverage on the iD network. Now we will set up your Mobile Internet and MMS.
  2. Navigate to settings (swipe down from the notifications bar at the top of the screen, then choose “All Settings”)
  3. Go to mobile + SIM
  4. Scroll down and tap
  5. SIM settings
  6. Hit the switch under “Manual Internet APN” so this is set to On
  7. Tap edit Internet APN.
  8. Tap APN and enter in “Internet”
  9. Tap IP type and choose “IPv4”
  10. Hit the save icon in the bottom left. Your internet is now set up
  11. To setup your MMS, hit Add MMS APN
  12. Tap APN and enter in “MMS”
  13. Tap WAP gateway (URL) and enter “10.12.0.1”
  14. Tap WAP gateway port and enter “9028”
  15. Tap MMSC (URL) and enter http://mms/
  16. Tap IP type and choose “IPv4”
  17. Hit the save icon in the bottom left
And that’s it! You’re all up and running – full speed ahead!

As always if you need anything we are here with sound advice.

Chat to us on webchat

Call us on 1747 from an iD phone or 089 7001747.
 
Top Top