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Out of plan charges.

Here are the rates that apply for any out of plan services that you might need. 

If you go over your monthly allowance for minutes, texts or data some charges apply. Below you'll find the rates that apply for the various services you might need. Exciting news, our plans have changed! For more information click here.

Standard Irish charges.

Bill Pay

Your iD Bill Pay plan includes calls and texts to Irish mobiles, landlines, voicemail and to your iD Care Team, at home and when travelling in the EU. It also includes all data use in Ireland as well as a chunk of data for use while abroad in the EU. 

Once you exceed your plan allowance the charges outlined below apply.

Per minute charges  
Calls to iD mobiles €0.35
Calls to other Irish mobiles €0.35
Call to landlines €0.35
Calls to voicemail €0.15
Per call charges  
Calls to iD Care Team – 1747 (from your iD mobile) €0.00
Per text charges  
Text to Irish Mobiles €0.15
Per MB charge  
Data charge €0.02

Note: Customers with 30GB or 7GB data bundles that go outside their EU roaming data allowance
will only be charged €0.00947/MB until their full domestic bundle expires.

See roaming charges for details.

Prepay

Once you Top-up by €15 or more, your iD Prepay plan includes calls to Irish mobiles and landlines, unlimited calls and texts to iD mobiles and data use in Ireland. You are also allowed a chunk of data for use abroad in the EU.
 
Once you exceed your plan allowance or if you do not top up by €15 or more in one go, the charges below apply.

Per minute charges  
Calls to iD mobiles €0.35
Calls to other Irish mobiles €0.35
Call to landlines €0.35
Calls to voicemail €0.20
Per call charges  
Calls to iD Care Team – 1747 (from your iD mobile) €0.20
Per text charges  
Text to Irish Mobiles €0.15
Per MB charge  
Data charge €0.10

Note: Customers that have topped up by €15 or more and have a data bundle of 30GB will only be charged €0.00947/MB if they
go outside their EU roaming data allowance until their full domestic bundle of 30GB expires.

See roaming charges for details.

Call save, low call and other non-geographic numbers.

The following rates apply for any call to non-geographic numbers whilst in Ireland.

1800 numbers Free
Per call charges  
1850 numbers €0.35
Per minute charges  
1890 numbers €0.35
0818 numbers €0.35
0700 numbers €0.35
076 (Voice over IP) numbers €0.35

Premium rate calls.

The following rates apply for any calls to premium rate numbers whilst in Ireland.

Per call charges  
1512 numbers €0.50
1513 numbers €0.70
1514 numbers €0.90
1515 numbers €1.20
1516 numbers €1.80
1517 numbers €2.50
1518 numbers €3.50
Per minute charges  
1520 numbers €0.30
1530 numbers €0.50
1540 numbers €0.70
1550 numbers €1.20
1560 numbers €1.80
1570 numbers €2.40
1580 numbers €2.95
1590 numbers €3.50
1598 numbers <€3.50
1599 numbers €3.50
   

Texts to short codes and MMS charges.

The following rates apply for any texts to short codes or MMS in Ireland.

50XXX short codes Free of charge
51XXX short codes Not exceeding 16c
53XXX short codes Not exceeding 80c
57XXX short codes Charges from 80c and above
MMS  
MMS to Irish mobiles €0.35 per MMS

Directory enquiries.

The following rates apply for calls to directory enquiry services whilst in Ireland.

Short codes Connection fee Price per minute
11811* €3.00 €2.00
11818* €3.00 €2.00
11827 €3.00 €2.00
11850 €5.50 €3.00
11860 €5.50 €3.00
11880 €5.50 €3.00
11890 €5.50 €3.00
11822 €3.00 €2.00
11824 €5.50 €3.00
11891 €3.00 €2.00
11888 €3.00 €2.00

* Connection fee does not include the first minute.

Call divert.

Call forwarding to voicemail Free
Per minute charges  
Call forwarding to another number in Ireland €0.35

Top tip.

Remember, if you find yourself regularly paying out of plan charges you may need to tweak your plan to get a better balance of minutes, texts and call. You can tweak your allowance on MyID.

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