We use cookies to give you the best possible experience on our website.
By using this website, you consent to the use of cookies in accordance with our
cookie policy.

Keep my number.

Moving to iD but want to keep your number? No problem!

Once your iD SIM is registered, give your iD Care Team a call on 089 700 1747 with the following information and we’ll have you up and running in no time.

Keep my number

You will need:

  • 1. Your phone – turned on and working, with your current network SIM in place, as we will need to send you a validation PIN by SMS to confirm your number.
  • 2. Your mobile number with your current network.
  • 3. Your new iD SIM sitting beside you, waiting patiently to be activated.
  • 4. Your temporary iD mobile number – you will have received this number in your SIM pack.
  • 5. Your account type with your current network – are you prepay or bill pay?
  • 6. Your account number with your current network, if you’re on bill pay. 

Top tip

Please allow two hours for this process to be completed. If your current number is part of a multi-line account then the process may take up to eight hours.