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Keep my number.

Moving to iD but want to keep your number? No problem!

Once your iD SIM is registered, give your iD Care Team a call on 089 700 1747 with the following information and we’ll have you up and running in no time.

Keep my number

You will need:

  • 1. Your phone – turned on and working, with your current network SIM in place, as we will need to send you a validation PIN by SMS to confirm your number.
  • 2. Your mobile number with your current network.
  • 3. Your new iD SIM sitting beside you, waiting patiently to be activated.
  • 4. Your temporary iD mobile number – you will receive this number in a confirmation email after you’ve registered your iD SIM.
  • 5. Your account type with your current network – are you prepay or bill pay?
  • 6. Your account number, if you’re on bill pay.

Top tip

Please allow two hours for this process to be completed. If your current number is part of a multi-line account then the process may take up to eight hours.

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